5 Key Ingredients to Building Your Brand Authencially & Consistently

5 Key Ingredients to Building Your Brand Authencially & Consistently

5 Key Ingredients to Building Your Brand Authencially & Consistently

Building a brand is not just for large companies and brands. Many of the elements of a large brand can successfully be built in your brand. Many companies or brand go about building their brand in a haphazard way. With the exception to their logo, they do not use consistent colors, fonts or visuals in most of their Marketing materials. Their print sds have a different look and feel than their website, their social media presence changes regularly and their business card has a different font than the rest. This leads to an inconsistent brand that is actually more expensive than simply sticking to a consistent brand palette. These owners are constantly reinventing their brand for each creative piece that they make, creating confusing, and it takes a lot of time.

Building a consistent brand can be more cost effective for small companies than a haphazard Marketing approach, and have a great impact as you customers start to recognize and remember your brand.

There are five key elements to building a successful brand, and implementing them have a major impact. Audit your brand and see if you are getting these key elements right.

 

Is Your Brand Amazing?

5 Key Elements of Successful Brands

A brand consists of three elements, internal core brand values, external visual elements and external messaging. Before you define your external elements of visual and messaging, you need to define your core brand values.

Build your brand from the heart. Relevant brands today have heart and soul. They stand for something, values that the owners, founders, employees and customers understand and share. It connects them in a joint promise of what the brand delivers and what they need to offer to be great. To build a great brand, you need to start by defining your core values. Core brand values define what your visual elements and messaging should say.  Without taking the time to define it, you will find it much harder to communicate with your visuals and message. When you build your brand with your core values in mind, your brand becomes authentic to who are really are and what your business represents. 

These promises create expectations and can build trust, especially once delivered. Try to choose brand values that distinguish you from the competition and that your customers are genuinely looking for in the market. A brand value however is a promise. It has to be something that you can truly deliver.

With your core values decided, is clear, your brand personality, deciding brand colors, visuals and messaging becomes easier, takes less time and is more effective. Then pick you brand name, colors and fonts based on these defining values. 

Create visual impact. Pick your brand colors, fonts and images based on your values. For example, if your core values are traditional, trustworthy, reliable, you’re not going to choose brand colors like fuchsia and bright orange.  If your brand values are innovation, dynamic and creative, you would not want to choose navy blue or grey as your brand colors. Using color psychology, can you translate your brand values into colors that visually convey what you stand for. The same can be done for fonts. If you have a creative brand, you need more offbeat fonts, versus the more traditional fonts that you would use for a traditional brand. The style, color and type of photography that you use also conveys emotion, and should match with what your brand stands for. Now your visuals are starting to communicate more of who you are, rather than just randomly picking some colors and fonts. 

Consistency is key. I cannot say this enough. Repetition creates recognition. Your goals is to be remembered. Customers are exposed to thousands of brand names, images and ads a day. Your goal is to be found and remembered among the chaos. Sometimes my clients say to using the same fonts, colors and similar images all the time gets boring. You need to be creative in how you use your visuals, but they need to stay consistent. How else will you audience remember them?

Your audience is getting to know who you are based on your website, your blogs, your videos and your interactions on social media. Each of these elements must work together to deliver a consistent experience and convey authenticity and authority in your field or market. If your audience doesn’t trust your digital assets, they won’t contact you, follow-up with you or move your relationship with them to the next level. Building relationships through marketing is very similar to the steps you need to take in building human relationships.

Being consistent in your advertising and messaging is also critical to creating a genuine connection with your audience that builds trust. People interact with your brand an average of 7 times before making a purchase. If your brand looks and talks differently with each interaction, the customer becomes confused about who you are and what you offer. Once you clearly decide who you are, you can clearly communicate that consistently. This delivers results. This genuine connection builds trust and your audience slowly starts to listen to your message through the noise of the thousands of other messages that they are exposed to every day.

Know Your Audience. Nothing is more frustrating than spending lots of time and money building relationships with an audience that will never really convert to your customers. You need to find the right audience, and communicating your brand values through your visuals and your messaging can help to filter your audience and build connections to the right people.After you’ve brainstormed what you think your brand needs to be, you need to brainstorm who your ideal customers are. Who are trying to reach and create connections with? Does your brand and your core values connect to things that you audience thinks are important. If there is no match here, your audience won’t connect to your brand.  

Understand their journey. Defining and mapping the steps each customer takes when moving from complete strangers to customers to brand enthousiasts, is essential to understanding your customers frame of mind with each interaction with your brand. You can only create brand messages when you understand at which stage of this journey you’re connecting with your customer. 

About The Author:

Cherryl Lambooy is the Founder of Inspire | Focus, a Marketing Consultancy that helps businesses to build inspired brands and focused campaigns. She has spoken on Social Media for the Travel Industry at SMART 2019 in St. Maarten, and SMILE 2019. 

How do businesses win?

How do businesses win?

The most expensive thing that businesses will do is acquire a customer. Therefore you need to structure your business so that you are earning enough profits so that you are able to spend more than your competition to acquire new customers. Investing in Marketing is...

Creating Relevant Content for Social Media

Creating Relevant Content for Social Media

It’s much easier to build your monthly, quarterly and yearly goals on a strong foundation of knowing what your brand stands for, who your customers are and what their customer journey is. According to Accenture, only by sharpening your who, what, where and when can a brand hope to cut through the noise of thousands of apps, competitors and choices that the consumer has.

Precision will be the answer to over saturation, according to Accenture.

How can you help your brand to communicate more precisely? It’s not just about creating great content, but you need content that speaks specifically to your audience in phase of the journey that they are in.

The key word is relevance. Relevant content creates natural and genuine connections, and invites the audience to respond.  

  • If you know the right audience to connect with
  • where that customer is in his customer journey

you can create content that speaks to them and invites them to want to learn more or take the next step.

About The Author:

Cherryl Lambooy is the Founder of Inspire | Focus, a Marketing Consultancy that helps businesses to build inspired brands and focused campaigns. She has spoken on Social Media for the Travel Industry at SMART 2019 in St. Maarten, and SMILE 2019. 

How To Define Your Core Brand Values

How To Prepare for My Brand Workshop

When I start working with clients, one of the first things that I do is a Brand Workshop, where I help to define some key aspects of their brand. A brand consists of three elements, internal core brand values, external visual elements and external messaging. Before you define your external elements of visual and messaging, you need to define your core brand values. Core brand values define what your visual elements and messaging should say.  Without taking the time to define it, you will find it much harder to communicate with your visuals and message. When you brand is clear, who who are, your brand personality, deciding brand colors, visuals and messaging becomes easier, takes less time and is more effective.

Your Brand Values

Brand Values are sort of your brand personality traits that help you to decide what  your brand really means and stands for. Your core brand values are promises. Promises that you communicate to your (potential) customers about who you are and what you stand for. These promises create expectations and can build trust, especially once delivered. Try to choose brand values that distinguish you from the competition and that your customers are genuinely looking for in the market. A brand value however is a promise. It has to be something that you can truly deliver.

Your core brand values are promises.

Brand Values are still incredibly important, even in the digital world, and especially if you want to build a relationship with your audience on social media. Your audience is getting to know who you are based on your website, your blogs, your videos and your interactions on social media. Each of these elements must work together to deliver a consistent experience and convey authenticity and authority in your field or market. If your audience doesn’t trust your digital assets, they won’t contact you, follow-up with you or move your relationship with them to the next level. Building relationships through marketing is very similar to the steps you need to take in building human relationships.

It’s not hard to make decisions when you know what your values are. – Roy Disney

Being consistent in your advertising and messaging is also critical to creating a genuine connection with your audience that builds trust. People interact with your brand an average of 7 times before making a purchase. If your brand looks and talks differently with each interaction, the customer becomes confused about who you are and what you offer. Once you clearly decide who you are, you can clearly communicate that consistently. This delivers results. This genuine connection builds trust and your audience slowly starts to listen to your message through the noise of the thousands of other messages that they are exposed to every day.

Brands are built with consistency.

A consistent presence and brand will also help you to connect to the right audience. Nothing is more frustrating than spending lots of time and money building relationships with an audience that will never really convert to your customers. You need to find the right audience, and communicating your brand values through your visuals and your messaging can help to filter your audience and build connections to the right people.

Once you have chosen your brand values, you can start to build a visual brand identity or even your company name around that. Names, colors and visuals that seemed so empty before now actively communicate your brand after this exercise.

To start defining your brand values, review the list below and select words that best describe your brand to your audience. You can find words outside of this list, these are just some suggestions to get you started. Select the words you feel best fit your brand and try find values that are unique in the your market and that you know your customers are looking for. Write down as many as you feel are important or relevant, we will narrow this list in the workshop.

Affordable Elegant Professional
Chic Energy Quality
Choice Engagement Reliable
Community Focus Simple
Competitive Pricing Fun Sincerity
Complex Happiness Sophisticated
Connection Harmony Straightforward
Conservative Honest Sustainable
Creativity Innovative Togetherness
Customer Oriented Joy Traditional
Deliver Modern Trendy
Dependable Partnership Trustworthy
Edgy Passion Warmth

In the brand workshop, we will discuss these values and start the process of narrowing these values down to the essential values that can be considered your core values. You core values will help to you to differentiate your brand from your competition and provide a value to that you audience or customers are looking for in the market.

Here are some other articles if you want to read more about Core Brand Values:

Checklist: 10 FREE Digital Must-Haves to Build Your Brand or Business

Checklist: 10 FREE Digital Must-Haves to Build Your Brand or Business

Whether you’re just starting your business or have an established presence, here are 7 must haves that you business needs online.

1. Logo

If your business already has a logo, make sure that you have it in a few versions that you may need online, such as in a .png file and a file with a transparent background. If you do not have a logo, there are many online tools that can help you to create a logo for free. Canva is a great free design app that helps you to design your logo.

2. Brand Board

Once you have developed your logo, you will find it very helpful to develop a brand board. You can easily develop a brand board in Canva. A brand board is basically a one-sheet document where you put your main brand colors, brand fonts, logos and perhaps photography style if you have one. One of the most important steps in creating a brand board is to define to two or three main colors of your brand. By looking up the HEX value of these colors, you can change the colors for your website and all your social media profiles to the exact same shade of your brand colors. This gives your brand a very coordinated and professional look. A brand board will also help you decide on your brand fonts or typography, as well as the different versions of you logo and when to use them. Creating a brand board first, will save you some steps when completed the next steps steps, as you will need items from your brand board to complete your various profiles professionally. See here for some great examples of a brand board.

3. Branded Cover Photo

Once you have developed your logo, and decided on the main colors and fonts of your brand, you  may find it helpful to get a photoshoot. This can be a professional shoot, or a friend that is great with cameras. However, you will need a professional, high quality headshot and banner shot for most of your profiles. Getting a photoshoot right of the bat, is a great way to start your business. If you cannot afford a photoshoot, or if a personal photo is not relevant to your business type, you can consider buying a stock photo. Be sure to read the license agreements when purchasing this stock photo, as many sites limit the use of stock photos when it comes to representing a brand. You will often have to buy additional rights or exclusive rights when using a stock photo to represent your brand. Some great stockphoto sites are iStockphoto, Pexels, or Shutterstock, depending on your budget.

4. Google Business Profile

Once you have your logo, brand colors and a great photo, you are ready to start created professional and coordinated profiles that support your brand and build a consistent image. The first profile you absolutely need is an up-to-date Google profile. This allows your business to easily be found on Google. More importantly, when customer try to find directions to your business on Google Maps, they will find your correct location and opening hours. To do this, visit https://www.google.com/business/ and create an account.  You will need a logo and preferable a brand related cover photo (that photoshoot comes in handy!). To be able to respond to your customers, Google asks that verify your business by mailing a post card to you, which you return to them verifying your business address.

5. Facebook Business Page

Social Media continues to grow in popularity, and especially in small communities people turn to Facebook to find businesses in the area. Do not run your business with a Facebook profile, instead create a professional Facebook Business page (https://www.facebook.com/pages/creation/). This page is public, while your profile is for friends and contacts only. You will need a logo or profile picture and a (branded) or brand related cover picture. See all that homework pays off!

6. Twitter

Twitter is a great social media platform to increase your following by reaching out to a new audience using #hashtags. It can help you to reach a wider audience that Facebook.  Twitter is great for posting news articles or tidbits that are relevant to your business. (www.twitter.com)

7. LinkedIn

Aside from this being a great tool for building your professional network, employees that currently or have previously worked at your business may want to add their work experience to their LinkedIn profiles. To do that, they can create a profile your business if they can’t find you. Creating a company profile on LinkedIn, let’s you manage the image of your business on Linkedin (https://business.linkedin.com/marketing-solutions/linkedin-pages). A company profile also allows you to advertise on LinkedIn, which may be very interesting if you are trying to reach a professional audience.

8. TripAdvisor

If your are in the tourism or hospitality business or own a retail store, you should definitely create a profile on TripAdvisor (https://www.tripadvisor.com/GetListedNew). If not, customers may create one for you and leave reviews about your business without your knowledge. Make sure to search for your business on TripAdvisor and see if it already has a profile. You can then claim your profile. Your profile allows you to update your profile, add pictures, opening hours and manage your reviews.

9.0 Google Analytics

Before you start any online Marketing activities, be sure that you have analytics software installed on all of your tools. This includes your website and blog. If you do want to do any online marketing activities in the future, your analytics will tell you if they have been successful, showing your the number of visitors and visits. Even if you’re not sure whether you will need Analytics, install it to start collecting data. Every day that you don’t have it installed, you are missing valuable customer data that you may need in the future to make marketing decisions. To create a Google Analytics account, go to (https://marketingplatform.google.com/about/analytics/). If you need help installing the code on your website, ask your web developer to help.

10.0 Website

If you’re a small business or just starting out, you may wondering if investing in a website is the best use of your time and money. Developing a great website can be time consuming. A website is however, a great home base for your company. Many of your marketing activities will need to you like back to a web page, and a branded website is a great way to make a professional first impression. If someone Googles your business, a website will also help to establish credibility. You only get one chance to make a great first impression. If you can’t afford a professional website, start with a free web page on Wix (www.wix.com).

If you need help with any of these steps, or a more in-depth conversation on how to get started with Digital Marketing and creating your Digital presence, contact us.